Thank you for visiting the cpap411.com website (the “Site”). Please read the following information carefully. It tells you when this notice is effective, what information we collect from you, how we might use it, how you can review or change the personal information you provided to us, how we may change this notice, and the steps we take to ensure that your personal information is protected. We are committed to the privacy of our visitors and hope you enjoy your visit!
This Privacy Notice will remain in effect until a new notice supersedes it. We may choose to update this notice at our discretion, so you should check this page periodically as the terms may change from time to time. The most recent version of the notice will be reflected by the “last updated” date noted at the bottom of the page. Your continued use of the Site will constitute your acknowledgment of the Notice in its current version and your understanding of the terms of the Notice.
Information Collected
We collect two types of information: Identifying Information and Non-Identifying Information.
Types of Identifying Information we collect: When you create an account, make a purchase, or when you enter information on this Site, we may collect personal information from you including your:
.First and Last name
.Email address
.Phone and Fax numbers
.Billing and Shipping addresses
.Payment information, such as your credit card number and debit card number
.Date of Birth
.Order History, including history of products considered
.Account Name and Password
.Medical Prescription (if needed)
.Signature
.Inferences such as your purchasing or consuming tendencies
A Note Regarding Your Sensitive Medical Information: To receive your health insurance benefits, we must file a claim with your insurance provider. Some of the items we sell are only available with a valid prescription. As such, we are a covered entity and subject to the U.S. Health Insurance Portability and Accountability Act (HIPAA). If you choose to have us submit your claim through insurance, we will collect your health insurance account information, medical prescription, and medical records if necessary. This can be obtained through your doctor’s office. In some circumstances, you may also be able to upload your records. Please note, only customers choosing to utilize their health insurance benefits and/or purchase a prescription-only item will have to submit this sensitive medical information.
Types of Non-Identifying Information We Collect: We may also collect general information resulting from your activity on the Site, including your preferences and other tendencies. This may include anonymous “traffic data” or tracking information provided by the website’s host or similar provider of such information (i.e., Google Analytics and Hotjar) that does not personally identify you, but may be helpful for marketing purposes or for improving the services we offer. Analytics is the process of collecting, analyzing, and reporting aggregate data. This information may include which pages visitors visit, how long visitors may stay on a particular page, and where visitors are located. It may also provide information about what browser, network, or device is used to visit our Site. To learn more about Google Analytics and how to opt out, please visit their Privacy Policy. To learn more about Hotjar and how to opt out, please visit their page.
In addition, when you visit our Site, we may also log your anonymous IP addresses, a unique identifier for your computer or other access device. This helps us diagnose problems with our server, to administer our Site, or to display the content according to your preferences.
We Also Use Cookies and Web Beacons: A cookie is a small string of information that the website you visit transfers to your computer for identification purposes. Cookies can be used to follow your activity on the website and that information helps websites to understand your preferences and improve your website experience. Cookies are also used for such activities as remembering your username and password, if you use such a feature on this Site. You can turn off all cookies in the event you prefer not to receive them. You can also have your computer warn you whenever cookies are being used. There are also software products available that can manage cookies for you. Please be aware, however, that when you choose to reject cookies, this choice may limit the functionality of the website and you may lose access to some of its features.
A web beacon is an invisible pixel-sized graphic image on a web page, web-based document or e-mail message. It helps us do things like view the URL of the page on which the beacon appears and the time the Site, document or email in question is viewed. They can be used to confirm the receipt of, and response to, our emails, including those that you forward to friends and family; and they help deliver a more personalized online experience.
